Our Custom API WhatsApp CRM integration bridges the gap between your business systems and the widely used WhatsApp platform. This integration utilizes our proprietary API to connect bi-directionally with WhatsApp Business API.
What We Offer
Our integration enables businesses to:
- Automated Messaging: Build automated conversational flows to engage customers and respond to common questions.
- Real-Time Notifications: Sync data between systems to send customers real-time order, shipping, appointment updates etc.
- Trigger-Based Messages: Set up triggers like payment failure, signups, abandoned carts etc to send relevant messages.
- Shared Inbox: Manage all WhatsApp conversations efficiently in one unified inbox across teams.
- Custom Integrations: Our API can integrate WhatsApp with your CRM, support desk, ERP and other systems.
Why Choose Our Service
Choosing our custom API integration brings key advantages:
- Our bi-directional sync eliminates manual data transfers between systems.
- Engage customers on WhatsApp’s ubiquitous platform from within existing workflows.
- Automation handles high-volume basic messages so staff resolve complex issues.
- Unified messaging across backend systems provides seamless customer experiences.
- Flexible API enables integrations with virtually any business system.
Our WhatsApp integration API takes care of the complexity, so you can focus on customer interactions.