Archives: Services

  • CRM Integration & AI Analytics

    Unify customer data across platforms with Cloodo’s CRM tools, paired with AI-driven insights for informed decision-making.

    Benefits

    • Centralizes customer data
    • Predicts trends
    • Boosts retention

    Our Packages

    🙂 Essential CRM

    🙂 Includes CRM setup and basic analytics. For small businesses.

    On Going Support $49 per : monthly

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      🙂 Premium CRM

      🙂 Adds AI insights and lead scoring. For growing businesses.

      On Going Support $129 per : monthly

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      • AI-Powered Workflow Automation

        Streamline repetitive tasks like data entry, invoice processing, and report generation using Cloodo’s AI tools. Integrates with popular platforms like Google Drive and Microsoft Office.

        Benefits

        • Saves time
        • Minimizes errors
        • Scalable solutions

        Our Packages

        Starter Pack

        Includes basic document automation and invoice processing. Suitable for small teams.

        On Going Support $29 per : monthly

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          Advanced Pack

          Adds report generation and error detection. For mid-sized businesses.

          On Going Support $79 per : monthly

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          • WhatsApp Automation for Wix Businesses

            Automate order confirmations, abandoned cart recovery, customer support chatbots, appointment reminders, post-purchase feedback collection, targeted upsell/cross-sell campaigns, WhatsApp Business Profile setup/verification, and custom broadcast messaging. Integrates with Wix to streamline customer interactions.

            Benefits

            • Reduces manual tasks
            • Improves customer engagement
            • Increases conversion rates

            Our Packages

            Basic Package

            Includes automated order confirmations, chatbots, and appointment reminders. Perfect for small businesses.

            On Going Support $49 per monthly

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              Pro Package

              Adds abandoned cart recovery, post-purchase feedback, and targeted campaigns. Ideal for growing businesses.

              On Going Support $99 per : monthly

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                🙂 Enterprise Package

                🙂 Includes custom broadcast messaging, API integrations, and advanced analytics. For large enterprises or agencies.

                On Going Support $299 per : monthly

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                • (Wix) Automated Order Confirmation & Tracking

                  (Wix) Automated Order Confirmation & Tracking

                  Wix businesses often handle high volumes of orders. Customers frequently inquire about order statuses, creating a need for efficient communication. WhatsApp automation can streamline these updates, saving time and improving satisfaction.

                  Benefits

                  • Increases customer trust with automated updates, reducing manual support workload.

                  What You Get

                  • Connect WhatsApp API to the Wix store.
                  • Configure Order Notifications: Set up triggers for order confirmation and tracking updates.
                  • Test & Launch: Ensure messages reach customers correctly after test orders.
                  • Monitor Engagement: Provide analytics for businesses to measure the impact on customer inquiries.
                • (Wix) Abandoned Cart Recovery Messages

                  (Wix) Abandoned Cart Recovery Messages

                  Many Wix businesses lose sales due to cart abandonment. Automated WhatsApp reminders encourage users to return to their cart, often converting sales with timely follow-up.

                  Benefits

                  • Recovers lost sales by reminding potential customers to complete purchases.

                  What You Get

                  • Identify Abandonment Triggers: Set triggers for users who add items but don’t complete checkout.
                  • Craft Messaging Sequence: Create messages with incentives (e.g., discount codes).
                  • Automate and Launch: Set up automated messages to be sent 1–3 hours post-abandonment.
                  • Evaluate Results: Review open and conversion rates monthly.
                • (Wix) Customer Support Chatbot for FAQs

                  (Wix) Customer Support Chatbot for FAQs

                  Wix businesses can boost customer support by integrating a WhatsApp AI chatbot. Available 24/7, it answers FAQs and handles inquiries, reducing staff workload and enhancing customer satisfaction by providing instant responses.

                  Benefits

                  • Saves time by handling repetitive questions through automation.

                  What You Get

                  • Identify Common Questions: Work with the business to determine high-frequency inquiries.
                  • Program Chatbot: Configure responses for each question.
                  • Train Staff: Ensure staff knows how to manage complex inquiries.
                  • Launch & Monitor: Go live and analyze FAQ trends over time for ongoing improvement.
                • (Wix) Appointment Reminders for Service-Based Businesses

                  (Wix) Appointment Reminders for Service-Based Businesses

                  Service businesses on Wix can boost efficiency and reduce lost revenue with automated WhatsApp reminders. These timely messages not only minimize appointment no-shows but also provide a convenient way for customers to reschedule, ensuring a smoother booking process.

                  Benefits

                  • Reduces missed appointments, leading to better time management and customer satisfaction.

                  What You Get

                  • Integrate Booking Data: Sync with Wix’s appointment system.
                  • Set Up Reminder Triggers: Configure reminders to be sent 24 and 2 hours before appointments.
                  • Personalize Messages: Add client names, appointment times, and reschedule options.
                  • Test & Go Live: Ensure message timing works correctly and monitor customer response.
                • (Wix) Post-Purchase Feedback Collection

                  (Wix) Post-Purchase Feedback Collection

                  Many Wix businesses struggle with a lack of structured feedback from their customers. This can hinder their ability to identify areas for improvement, gauge customer satisfaction, and build stronger relationships.

                  By implementing WhatsApp feedback requests, businesses can significantly enhance post-purchase communication. This direct and personalized approach allows customers to share their thoughts and experiences easily. By actively seeking and responding to feedback, businesses can demonstrate their commitment to customer satisfaction, fostering a stronger connection and encouraging repeat business.

                  Benefits

                  • Provides valuable feedback while boosting customer loyalty and engagement.

                  What You Get

                  • Define Timing: Send feedback requests 1–3 days after purchase.
                  • Set Up Automated Feedback Messages: Include a link to a quick survey or ratings.
                  • Analyze Feedback: Collect and review responses for business insights.
                  • Adjust Based on Feedback: Advise the business on using insights for service improvements.
                • (Wix) Targeted Upsell & Cross-Sell Campaigns

                  (Wix) Targeted Upsell & Cross-Sell Campaigns

                  Wix stores frequently overlook the potential for repeat sales, leaving valuable revenue on the table. By leveraging WhatsApp, businesses can implement targeted upsell campaigns to maximize customer value. This powerful platform allows businesses to recommend relevant products and services based on customers’ past purchases, increasing the likelihood of additional sales and fostering customer loyalty.

                  Benefits

                  • Increases revenue by suggesting additional products based on purchase history.

                  What You Get

                  • Analyze Purchase Data: Identify items frequently bought together.
                  • Craft Personalized Messages: Create messages to promote complementary products.
                  • Automate & Launch Campaign: Set up periodic messages post-purchase.
                  • Monitor Results: Track revenue impact and adjust campaigns for effectiveness.
                • (Wix) WhatsApp Business Profile Setup & Verification

                  (Wix) WhatsApp Business Profile Setup & Verification

                  Wix businesses often face challenges in establishing professional WhatsApp profiles. This can hinder their ability to effectively communicate with customers and build brand credibility.

                  By offering a service to set up professional WhatsApp profiles, businesses can ensure optimal configuration, including profile pictures, business descriptions, and contact information. This meticulous setup instills trust and professionalism in customer interactions, fostering positive brand perception and driving customer engagement.

                  Benefits

                  • Establishes a professional brand presence on WhatsApp.

                  What You Get

                  • Set Up WhatsApp Business Account: Register the business.
                  • Add Business Details: Include address, website, hours, and logo.
                  • Request Verification: Apply for WhatsApp Business verification for the green checkmark.
                  • Optimize Profile: Advise on profile improvements for a polished look.