Wix businesses often handle high volumes of orders. Customers frequently inquire about order statuses, creating a need for efficient communication. WhatsApp automation can streamline these updates, saving time and improving satisfaction.
Benefits
- Increases customer trust with automated updates, reducing manual support workload.
What You Get
- Connect WhatsApp API to the Wix store.
- Configure Order Notifications: Set up triggers for order confirmation and tracking updates.
- Test & Launch: Ensure messages reach customers correctly after test orders.
- Monitor Engagement: Provide analytics for businesses to measure the impact on customer inquiries.