The Wix Stores WhatsApp CRM integration is a powerful tool bridging the gap between your Wix online store and the widely used WhatsApp messaging platform. This service utilizes the WhatsApp Business API to provide a streamlined communication channel between you and customers. The integration can be set up through various platforms, each offering unique features.
What We Offer
Our integration service provides various capabilities to improve your customer interactions including:
- Automated Messaging: Auto-respond to frequently asked questions to reduce workload on your service team and enable quick customer query responses.
- Order Notifications: Send real-time order confirmations, shipping updates and other details directly to customers via WhatsApp.
- Abandoned Cart Recovery: Send cart abandonment reminders to recover lost sales opportunities.
- Shared Inbox: Manage all WhatsApp customer chats in one collaborative inbox to ensure no message slips through the cracks.
- Wix Store Catalog: Sync your online store catalog to showcase products directly in the WhatsApp Business account.
Why Choose Our Service
Choosing our Wix Stores and WhatsApp integration brings multiple benefits. Our service efficiency is unparalleled thanks to order update webhooks, eliminating manual checks. Customer engagement reaches new levels by contacting shoppers on WhatsApp’s ubiquitous platform. Additionally, advanced automation handles common questions so staff can resolve more complex queries. The integration seamlessly connects WhatsApp with your Wix store and existing service systems, enabling you to respond to messages directly from your CRM or helpdesk. This unified process optimizes efficiency and facilitates superior customer experiences.